Shipping

Yes, in addition to the Netherlands, we currently ship to Belgium, Germany, France, Italy, Luxembourg, Austria, Portugal, and Spain. Shipping costs and available delivery options will be displayed during checkout. We do not currently ship to other countries. Please refer to our shipping policy for current rates and information.

Orders within the Netherlands are usually delivered within 1 to 2 working days after dispatch. For international orders, the estimated delivery time is 1 to 3 working days, depending on the country and the carrier. Once your order has been dispatched, you will receive up-to-date delivery information by email.

We ship orders with PostNL and, for international shipments, with reliable local delivery partners.

Products

Yes, you can register your purchase for return within 14 days of receipt. Return costs are at your own expense, unless the product is defective, damaged, or incorrectly delivered. Please contact us at info@tekzen.nl; we will gladly assist you with the return procedure. For all conditions, please view our return policy.

This varies per product. If personalization is possible, you will find the available options on the product page. Please note that personalized or custom-made products generally cannot be returned.

Telephone customer service